FAQs
ask us
anything
Is Kisuma a globally integrated company, or are its operations segmented by region?
Kisuma, a subsidiary of SETOLAS Holdings, Japan, operates as a cohesive global team. We are not segmented by region; instead, our integrated approach allows us to collaborate seamlessly across continents, ensuring a unified and efficient operation worldwide.
where are the materials produced?
We produce our products in one of our three manufacturing hubs: Sakaide, Japan; Veendam, The Netherlands; and Dandong, China. They are distributed based on the specific product and its intended destination.
Do you offer technical support or consultation services for using your products effectively?
At Kisuma, we transcend the role of a mere powder manufacturer; we are foremost solution architects. Our teams, comprising Technical Service and Development (TS&D) and technical business experts, are exceptionally skilled, knowledgeable, and adept at crafting customized solutions to meet your unique needs.
Are you open to collaborating on research projects or partnerships for innovative chemical solutions?
We are continuously seeking innovation and actively cultivating collaborative partnerships on a global scale. This includes engaging with various institutions such as technical organizations, universities, and governmental agencies to drive continuous progress and advancements in our field.
Are your products environmentally friendly and compliant with regulations?
Our products boast unparalleled global and industry-wide regulatory approvals, setting the gold standard for comprehensive compliance.
Can you provide safety data sheets (SDS) and technical specifications for your products?
Our extensive technical literature is available in multiple languages. For personalized assistance, reach out to our dedicated technical team. We’re here to help.
Do you ship globally?
Yes, we do. We have a global presence with offices around the world, and we offer worldwide shipping to ensure our products and services reach customers wherever they are located.
What steps do you take to ensure the safety of your employees and the communities surrounding your facilities?
We prioritize safety through rigorous protocols in disaster prevention, occupational health, and employee training. Our approach fosters trust within the community, promoting a secure environment for both employees and neighbors.