Frequently Asked Questions

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FAQs

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Kisuma, a subsidiary of SETOLAS Holdings, Japan, operates as a cohesive global team. We are not segmented by region; instead, our integrated approach allows us to collaborate seamlessly across continents, ensuring a unified and efficient operation worldwide.

We produce our products in one of our three manufacturing hubs: Sakaide,  Japan; Veendam, The Netherlands; and Dandong, China.  They are distributed based on the specific product and its intended destination.

At Kisuma, we transcend the role of a mere powder manufacturer; we are foremost solution architects. Our teams, comprising Technical Service and Development (TS&D) and technical business experts, are exceptionally skilled, knowledgeable, and adept at crafting customized solutions to meet your unique needs.

We are continuously seeking innovation and actively cultivating collaborative partnerships on a global scale. This includes engaging with various institutions such as technical organizations, universities, and governmental agencies to drive continuous progress and advancements in our field.

Our products boast unparalleled global and industry-wide regulatory approvals, setting the gold standard for comprehensive compliance.

Our extensive technical literature is available in multiple languages. For personalized assistance, reach out to our dedicated technical team. We’re here to help.

Yes, we do. We have a global presence with offices around the world, and we offer worldwide shipping to ensure our products and services reach customers wherever they are located.

We prioritize safety through rigorous protocols in disaster prevention, occupational health, and employee training. Our approach fosters trust within the community, promoting a secure environment for both employees and neighbors.